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Questionnaires

A questionnaire is an asynchronous form that can be sent to a candidate either manually or automatically when they enter a specific job stage.

Each candidate receives a unique link to complete the questionnaire. Once submitted, their responses can be viewed directly within their candidate profile.

To create a questionnaire, go to your Account settings, navigate to Questionnaires, and then click Add Questionnaire.

Questionnaires section of account settings with the Add Questionnaire button

In the modal that appears, select the plus sign to Add field.

Questionnaire modal with the plus sign to add a field

The following field types are available:

Field type Description
Short text Candidate enters a brief written response
Long text Candidate provides a detailed written response
Number Candidate enters a numeric value
Email Candidate enters an email address
File upload Candidate uploads a file from their device
Dropdown Candidate selects one option from a dropdown list
Multiple choice Candidate selects one option from a list of choices
Checkbox Candidate selects one or more options from a list
Yes/No Candidate selects either yes or no
Video Candidate records and submits a video response

Each field requires a Field Label and a choice to Require an answer:

  • Field Label: This is the word, short phrase, or question you are asking.
  • Require answer: If enabled, candidates must answer before submitting the questionnaire.

Questionnaire field with Field Label and Require answer settings

Once the questionnaire is created, click Save.

You can automate sending questionnaires based on candidate movement in your hiring pipeline.

  1. Start by navigating to Automation in the main navigation bar.

  2. Next, click + Add Workflow Group, and then select:

    when: Applicant moved to stage —> then: Send questionnaire

    Workflow type list with Applicant moved to stage, Send questionnaire selected

  3. Make sure to sync the appropriate Job, Stage, and Questionnaire template.

    Workflow row with the Job, Stage, and Questionnaire selected

  4. Then, configure the email. When editing the body of the message, make sure to select Questionnaire Link to include it.

    Email editor with the Questionnaire Link variable inserted

  5. Click the questionnaire link to configure it and then hit Save.

    Questionnaire link configuration with the Save button

Moving forward, candidates will automatically receive the questionnaire when they enter the selected stage.

You can also send a questionnaire manually at any time from a candidate’s profile.

Start by opening any Candidate profile. Then, select More > Send questionnaire.

Candidate profile with More, Send questionnaire selected